When your child has a complex medical condition, it can be tough to manage their health needs while dealing with the demands of everyday life. The UCSF Novel Interventions in Children's Healthcare (NICH) Program supports families of kids with complex medical conditions (see a partial list below) who also have a hard time finding reliable support networks, housing, food or transportation. We're available 24 hours a day, seven days a week to coordinate with your child's health care team, troubleshoot day-to-day challenges interfering with your child's treatment plan, and ensure an environment that helps your child and family thrive.
Each family is assigned a trained interventionist, who serves as an advocate and dedicated liaison. We offer services for up to 12 months to eligible families of children and teens in the Bay Area who are receiving care at UCSF. All NICH services are provided free of charge and you don't need health insurance to participate.
After your child is enrolled, you may call, text or email your interventionist anytime – day or night – for assistance. We'll come to your home, your child's school, the hospital or the doctor's office – wherever you need support.
- Help you understand your child's medical condition and how you can foster better health
- Coordinate care with your child's doctors, therapists and other members of the health care team
- Build a support network for your family at home, at school and in your community
- Help you navigate daily tasks and challenges, including managing your child's medications and medical equipment
- Provide assistance with housing, food or transportation issues
- Bridge language or cultural gaps so you can fully engage in your child's care