Visiting Hours & Guidelines
Important notice: Visitor restrictions due to COVID-19
Our visitor policies continue to change during the COVID-19 pandemic. For up-to-date visitor guidelines, see our page on Visitor Restrictions at UCSF Due to COVID-19. It contains information about:
- Inpatient and outpatient visiting rules
- Masking rules
- Health screening questions
Visiting hours & rules
For pediatric patients hospitalized for one to 14 days:
The only visitors allowed are primary caregivers (parents and legal guardians). Specifically:
- Two primary caregivers are allowed on a patient's visitor list.
- Two primary caregivers are allowed at the patient's bedside during visiting hours.
- Only one primary caregiver is allowed at the patient's bedside outside of visiting hours.
For pediatric patients hospitalized for more than 14 days:
The care team will consider exceptions to the above rules and may allow siblings or other loved ones to visit the patient.
If you have questions about any of these rules, please ask your child's nursing team or read more about our hospital visitor policies during COVID-19.
San Francisco visiting hours
10 a.m. - 8 p.m.
Oakland visiting hours
10 a.m. - 8 p.m.
Visitor check-in process
For the safety of our patients and community, we require every visitor to wear a mask and a badge while in the hospital. When you arrive, please check in at the information desk (San Francisco campus) or ambassador's desk (Oakland campus). A representative will perform a brief health screening before issuing the badge. If you're the patient's parent or guardian and your child will be with us for an extended stay, ask about getting a badge that is good for more than one day.
The desk staff is also happy to help direct visitors, provide information on lodging and dining options, answer parking and transportation questions, and more.
1975 Fourth St., First Floor
San Francisco, CA
(510) 428-3474 (or ext. 3474 from inside the hospital)
747 52nd St., Main Lobby
During your visit, we ask that you:
- Wear your mask at all times when indoors, other than when eating or drinking. Your mask must fully cover your nose and mouth.
- Wear your badge at all times while in the hospital.
- Wash your hands before entering a patient room.
- Supervise underage visitors at all times.
- Be mindful of noise levels, particularly if your child is sharing a room with another patient.
Preparing siblings for a hospital visit
Child life specialists are trained to support kids and teens in a medical setting. They offer many services for families, including help with preparing children to visit a sick or injured sibling in the hospital. For more information, contact Child Life Services.
Your child's hospital stay