Visiting Hours & Guidelines
Important notice: Visitor restrictions due to COVID-19
Our visitor policies have changed during the COVID-19 pandemic. For up-to-date visitor guidelines, see Visitor Restrictions at UCSF Due to the Coronavirus. This page also contains information on our COVID-19 self-screening survey, which all visitors must complete before entering a UCSF campus or health facility.
Keep in mind that the visitor information provided below may not apply at this time, due to COVID-19 precautions. If you have questions, please ask your child's nursing team.
Parents and guardians may visit their child at any time. Other visitors are generally welcome during normal visiting hours. Special restrictions apply during flu season and in specified areas of the hospital, such as intensive care units, as well as for hospitalized children with certain conditions. Restrictions may include limiting young visitors. If you have questions about visiting hours or rules, please ask your child's nursing team.
San Francisco visiting hours
11 a.m. - 8 p.m.
Oakland visiting hours
8 a.m. - 8 p.m.
Visitor check-in process
For the safety of our young patients, we require every visitor to wear a badge while in the hospital. When you arrive, please check in at the information desk (San Francisco campus) or ambassador's desk (Oakland campus). A representative will perform a brief health screening before issuing the badge. If you're the patient's parent or guardian and your child will be with us for an extended stay, ask about getting a badge that is good for more than one day.
The desk staff is also happy to help direct visitors, provide information on lodging and dining options, answer parking and transportation questions, and more.
1975 Fourth St., First Floor
San Francisco, CA
(510) 428-3474 (or ext. 3474 from inside the hospital)
747 52nd St., Main Lobby
During your visit, we ask that you:
- Wear your badge at all times while in the hospital.
- Wash your hands before entering a patient room.
- Supervise underage visitors at all times.
- Be mindful of noise levels, particularly if your child is sharing a room with another patient.
Preparing siblings for a hospital visit
Child life specialists are trained to support kids and teens in a medical setting. They offer many services for families, including help with preparing children to visit a sick or injured sibling in the hospital. For more information, contact Child Life Services.
Your child's hospital stay
Fetal surgery firsts