We encourage parents to stay with their child in the hospital as much as possible. If you can't be with your child, a grandparent or other familiar, loving adult is the next best thing.
At both our San Francisco and Oakland hospitals, most patient rooms can accommodate one overnight guest. For more information, see Patient Rooms.
In the hospital, you'll have access to amenities such as lounges, kitchens, showers, work areas and laundry facilities. To learn more, visit Family Amenities.
We understand that it's not always possible for a parent to stay in the hospital. If you need to return home, we will develop a communication plan with you to provide regular updates on your child's care.
If your child will be in the hospital for more than a few days and you don't live nearby, an assigned social worker can provide information on short-term lodging in the area. We will do everything possible to help you locate housing if needed.
Both our Oakland and San Francisco hospitals have facilities nearby that offer free or low-cost housing to eligible families during their child's treatment at UCSF. Local hotels, motels and short-term apartment rentals are also options. For more information, see our articles on off-site accommodations below.
Off-Site Accommodations Near UCSF Benioff Children's Hospital San Francisco
For lodging during your child's hospital stay, several hotels and suites near our San Francisco location offer special rates for our patients' families.
Off-Site Accommodations near UCSF Benioff Children's Hospital Oakland
If you need lodging during your child's stay at our Oakland hospital, Family House and nearby hotels offer special rates for our patients' families.
Your child's hospital stay
We offer valuable information to help you plan for your child's upcoming hospital stay. Find out about food services, family accommodations and more.
Admissions & Discharge
To plan for your child's hospital stay, read about admission to and discharge from the hospital, and details to make your child as comfortable as possible.
Contact a Patient
You can contact your child or other patients by phone, message or postal mail during their hospital stay. Find out how.
Family-friendly amenities help you relax and take care of yourself while staying close to your child. We offer lounges, kitchens, showers, breastfeeding rooms and more.
We offer healthy, convenient options for food and beverages at our caf's, cafeterias, kiosks and vending machines at our facilities. Learn more.
Our gift shops offer a variety of gifts, such as flowers, plants, balloons, toys, books, candy and more, for children and families during a hospital stay.
Our hospital policies cover cell phone use, smoking, safety drills and more. Find the details you need to know before your visit.
Patient Rights & Responsibilities
Our list of patient rights and responsibilities describes the partnership of mutual respect between you and your child's care team. Learn more.
Our patient rooms offer a cheerful, comfortable setting for rest and recovery during your child's stay, with amenities such as TVs, WiFi and sofa sleepers.
Patient Safety: How You Can Help
You can help the care team safeguard your child's well-being by asking questions, keeping track of medications and other steps for a safe experience.
Patient Transport: A Parent's Guide
Our transport service provides high-level care on the way to our hospitals. Find out what to expect and how you can help ensure a smooth transport.
Preparing Kids for a Hospital Stay
Preparing your child for a hospital stay or surgery can be challenging. Read our tips for making this process less stressful for you and your child.
Visiting Hours & Guidelines
The visiting hours at our hospitals include policies for critical care areas and flu season. Find out more.
Your Child's Care Team
Our doctors, nurses, child life specialists and other providers have special training to care for children. Meet your child's care team.
Your Child's Hospital Stay: What to Bring
A favorite pillow, toy, book or electronic device can help your child feel more comfortable while in the hospital. Find out what you can bring.
Your Child's Surgery: What to Expect
If your child is having surgery, there are many details about how to prepare, what to bring, and what to expect during and after surgery. Learn more.