How to Send Radiology Images to UCSF

Please note the following before using this service:

• You must use Chrome, Firefox, Internet Explorer or Microsoft Edge as your web browser to upload images. If you're using Internet Explorer, you must have Java installed on your computer to view images, but not to upload them.
• It takes up to 72 hours for the images to be processed and available for our radiologists to review.
• If you're a patient (or the patient's parent or guardian), you must schedule an appointment before uploading any images.
• Include an accurate phone number with your request, as we may need to validate your information by phone.

To get started, click the "Send images" button to be taken to the Life Image portal. Once you're in the portal, follow the instructions below.

Send images

1. Once you're in the Life Image portal, click the blue "Request a Connection" button.
2. Fill out the connection request form and click "Send request." Once you submit the form, you'll receive a confirmation email.
3. When your request is accepted, you'll receive a welcome email containing a link and access code to get started. Click on the link and enter the access code when prompted.
4. If the images are on a memory stick or CD, insert the CD or memory stick and follow the instructions to upload the images.
5. Once finished, alert your UCSF provider that the images have been uploaded.

Send images by mail

To submit images by mail, please send them to the address below.