Please note the following before using this service:
- You must use Chrome, Firefox, Internet Explorer or Microsoft Edge as your web browser to upload images. If you're using Internet Explorer, you must have Java installed on your computer to view images, but not to upload them.
- It takes up to 72 hours for the images to be processed and available for our radiologists to review.
- If you're a patient (or the patient's parent or guardian), you must schedule an appointment before uploading any images.
- Include an accurate phone number with your request, as we may need to validate your information by phone.
To get started, click one of the buttons below, depending on where your child will be seen, to be taken to the correct Life Image portal. (East Bay locations include Oakland, Walnut Creek and San Ramon.) Once you’re in the portal, follow the instructions below.