The Medical Staff Office at UCSF Benioff Children's Hospital Oakland coordinates the credentialing and privileging of more than 800 health care providers at our Oakland campus. We follow credentialing standards mandated by the federal and state government as well as by regulatory agencies such as the Joint Commission, National Committee for Quality Assurance and the American Accreditation HealthCare Commission / URAC.
Medical Staff Office, UCSF Benioff Children's Hospital Oakland
5225 Dover St.
Oakland, CA 94609
(510) 428-3334 ext. 4803
747 52nd St.
Oakland, CA 94609
Grand rounds are held Tuesday mornings from 8 to 9 a.m. in the Outpatient Center basement auditorium. CME units are available. Bagels and coffee are served. You are also welcome to attend most of the resident noon conferences, but many do not qualify for CME.
You can access the grand rounds schedule on CHOnet, or visit Continuing Medical Education.
Resident noon conferences
Resident noon conferences are also held in the Outpatient Center basement auditorium from 12:30 to 1:30 p.m. on most weekdays. You can access the noon conference schedules on CHOnet, or visit Noon Conferences.
The digital Picture Archiving and Communication System (PACS) allows remote viewing of all diagnostic images (X-rays, CAT scans, MRIs, etc.) at dedicated computer workstations inside the hospital, and from outside the hospital via a web-based system. For more information, contact:
Amber Rankin, PACS Manager
Phone: Ext. 7875
Pager: (510) 718-5730
Email: [email protected]
Hospital intranet (CHOnet)
Check out CHOnet, the Benioff Children's Hospital Oakland intranet. The CHOnet icon is on the ZENworks menu on hospital computers.
Referencing the hospital
Officially, the hospital's name is UCSF Benioff Children's Hospital Oakland. We don't use acronyms for public and external communications. If you're referencing the hospital in writing, use the full name in the first reference. After the first reference, you can refer to it as Benioff Children's Hospital Oakland.
You may see internal communications using the acronym "BCHO." This acronym is used only for internal audiences and should not be used when communicating to the public.
You may park in the multilevel parking structure next to the Outpatient Building. Use the door west of the public entrance. There is an ID badge reader on the side of the driveway opposite the garage door. Community-based medical staff may also park on the north side of the hospital along 52nd Street.
The doctor's lounge is located down the hall from the cafeteria, between the Medical Staff Office Annex and the exit to the south parking lot. Use your ID badge to enter. The lounge has a coffee machine, microwave, TV and computer terminals for your use.
Health information management
Benioff Children's Hospital Oakland uses Epic for its electronic medical records. To care for patients in the hospital or its clinics, you must complete Epic training.
Hospital email accounts
Hospital Information Systems (HIS) can help you set up a password for Meditech and for Outlook email.
Medical Center employees should submit a medical center account request form at https://arf.ucsfmedicalcenter.org.
Outlook is the hospital-wide email system. Generally, hospital and medical staff email addresses follow this format: [email protected]
HIS can tell you how to access Outlook through the internet using your web browser. HIS can also help you with software and technical assistance to set up a virtual private network (VPN) on your office or home computer to link to Meditech.
HIS Help Desk
744 52nd St., basement level
Phone (from inside the hospital): Ext. 4357
Phone (from outside the hospital): (510) 428-4357
Hours: 8 a.m. - 5 p.m. daily
File a Ticket: https://ucsf.service-now.com/
Phones and paging
Hospital-based physicians and residents have four-digit pager numbers.
- To page from outside the hospital, dial 510-718 and the four-digit pager number.
- To page from inside the hospital, dial 77- and the four-digit pager number.
When prompted by a beep, enter your number/extension.
Hospital extensions that start with 3 can be dialed directly: 428-3- - -
To reach an extension that starts with a 2, 4 or 5, dial (510) 428-3885. When prompted, enter the four number extension.
Join a medical staff committee
We encourage you to join a Medical Staff committee. We need fresh ideas, and it's a good way to meet your colleagues. Please contact the Medical Staff Office about available committee openings by calling extension 3334.
- Referral Forms
The patient referral forms make the referral process easier by collecting all the necessary information on one form.
- Emergency Department referrals
Please fax referrals directly to the Emergency Department.
Fax: (510) 601-3934
A PDF version of the emergency referral form is also available on CHOnet.
The path from CHOnet's home page is: Forms > Emergency Department Referral Form.
Benioff Children's Hospital Oakland supports and enhances patient care, education, research and decision-making by providing knowledge-based information services for the hospital's medical providers, staff and students.
Looking for electronic resources, journals or books on a particular subject? To access our online library portal (OPAC Library Database), staff will need to log in. To create an account, fill out a library account registration at the library.
Questions about how to get your library account, find information on a topic, request a book, get material from another campus, cite resources or access information online? Please contact the medical librarian: (510) 428-3448 or ext. 3448
Medical staff well-being committee
The purpose of the Medical Staff Well-Being Committee is to support the health and wellness of our Medical Staff members, and in so doing, protect patient welfare, improve patient care and improve Medical Staff functioning.
To contact the Medical Staff Well-Being Committee, call Lynne Quirolo at (510) 428-3475.
Soothing the soul