UCSF Benioff Children's Hospital San Francisco is committed to providing the highest quality of patient care. We measure our performance and compare our results with top medical centers nationwide to ensure continual improvement and deliver the best possible outcomes for patients.

Following guidance put forth by the Institute of Medicine (an independent, nonprofit advisory organization) we focus on six domains that determine and define the quality of patient care. According to that system, a quality health care system aims to be:

  • Safe. Avoids harm to patients from the care that is intended to help them
  • Effective. Provides services based on scientific knowledge to all who could benefit
  • Patient-centered. Provides care that is respectful of and responsive to individual patient and family preferences, needs and values, ensuring that these values guide all clinical decisions
  • Timely. Limits waits and delays for both those who receive and those who give care
  • Efficient. Avoids waste, including waste of equipment, supplies, ideas and energy
  • Equitable. Provides care that doesn't vary in quality because of personal characteristics, such as gender, ethnicity, geographic location and socioeconomic status

UCSF Medical Center and UCSF Benioff Children's Hospitals, which are part of the University of California, San Francisco, provide services ranging from primary care to bone marrow transplants to intensive care for newborns. Our patients make 750,000 visits to our clinics annually, and about 30,000 patients are admitted to our hospitals each year.