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Patient Rooms

Our patient rooms were designed with children in mind. UCSF Benioff Children's Hospital is a cheerful place. Whimsical murals help put our young patients and their families at ease. Nurses stations are designed with lowered counters so children can see their nurse.

Rooms for children are equipped with TVs and videocassette recorders. Video games and compact disc players are available on request.

Kids take comfort in having mom or dad close by at all times. We make provisions for at least one parent to room with children in general care rooms. Other sleeping arrangements can be made for parents of children receiving intensive care.

Telephones are located at each bedside, except in critical care areas. Incoming calls can be received from 7 a.m. to 10 p.m. You may place outgoing calls at any time.

Special Needs

If your child has a special need or disability, please let us know. If your child is hearing impaired, pay phone TTYs (Telephone Text) are available throughout the medical center. Bedside TTYs, phone amplifiers and pocket talkers are available for patient use. Books on tape are available from the Volunteer Department at (415) 353-1196 for visually impaired patients. For any other services or special requests, please let your nurse know or call Patient Relations at (415) 353-1936.

Books, Magazines, Videos

Volunteers contribute their time and talents to help make your stay a comfortable one. One of the many services they provide is making available paperback books, magazines, craft supplies and videos at no charge. To request one of these items, please call Volunteer Services at (415) 353-1196 from 8 a.m. to 5 p.m., Monday to Friday.

Videoconferencing and Internet Access

UCSF Children's Hospital and UCSF Medical Center have partnered with Skype to connect hospital patients with family members and friends who are unable to visit in person. Laptop computers with the Skype videoconferencing and voice-calling program are available to patients during their stay in UCSF hospitals.

Using designated laptops, patients can have virtual visits on a secure network.

Laptops also are available to patients for Internet access.

To borrow a laptop, call Child Life Services.

Child Life Services
Phone (415) 353-1203
Monday to Friday, 8:30 a.m. to 8 p.m.
Saturday and Sunday, 9 a.m. to 5 p.m.

Related Information

Preparing for Your Stay

Child Life Services
Phone: (415) 353-1203

Pediatric Social Work
Phone: (415) 353-2655

Prepare Clinic
Phone: (415) 353-1099

Contact Us

For help finding a doctor or other assistance, contact our Physician Referral Service at (888) 689-UCSF or (888) 689-8273.

Have a question? Send us an email.