
Visiting hours generally are 11 a.m. to 8 p.m. but may be more limited in critical care areas.
If you have questions about hospital visiting policies or hours, please check with the nurses in the each department or unit.
In special cases, visitors may be allowed to arrive after 8 p.m. After-hours access is limited and all visitors are screened by security. After-hours visits must be approved by the nursing unit. Once approved, visitors will be issued a dated visitors pass that must be worn at all times.
To help prevent the spread of the H1N1 flu, UCSF Medical Center and UCSF Benioff Children's Hospital are asking patients and visitors, who are experiencing cold and flu symptoms, to postpone non-urgent visits to UCSF.
Please postpone your visit if you have any of the following symptoms:
If you have a non-urgent medical appointment and your child is experiencing flu symptoms, please contact your health care provider to reschedule your appointment. This excludes medical appointments for the care of flu symptoms. If you have special circumstances, please speak with your health care provider for assistance before arriving.
We understand that this policy may be inconvenient for some, but we hope you will comply with the policy to help protect the health of our patients and our employees, who care for them.
Thank you for your cooperation and understanding.

Guest Services
350 Parnassus Ave., Suite 210
San Francisco, CA 94143-0914
Phone: (415) 353-4009
Gift Shop at Parnassus
505 Parnassus Ave.
San Francisco, CA 94143
Phone: (415) 353-1845
Hours: Monday to Friday
8 a.m. – 7 p.m.
Saturday and Sunday
11 a.m. – 5 p.m.
Closed holidays
Gift Shop at Mount Zion
1600 Divisadero St.
San Francisco, 94115
Phone: (415) 353-7776
Hours: Monday to Friday
8 a.m. – 5 p.m.
Closed weekends and holidays
You See Flowers
500 Parnassus Ave.
San Francisco, CA 94143
Phone: (415) 476-2898
Hours: Monday, Wednesday, Friday
8 a.m. – 6 p.m.
Tuesday, Thursday
9 a.m. – 5 p.m.
Closed weekends and holidays