Visiting Hours

Visiting hours generally are 11 a.m. to 8 p.m. but may be more limited in critical care areas.

If you have questions about hospital visiting policies or hours, please check with the nurses in the each department or unit.

In special cases, visitors may be allowed to arrive after 8 p.m. After-hours access is limited and all visitors are screened by security. After-hours visits must be approved by the nursing unit. Once approved, visitors will be issued a dated visitors pass that must be worn at all times.

Flu Season Visiting Policy

To help prevent the spread of the H1N1 flu, UCSF Medical Center and UCSF Benioff Children's Hospital are asking patients and visitors, who are experiencing cold and flu symptoms, to postpone non-urgent visits to UCSF.

Please postpone your visit if you have any of the following symptoms:

  • Cough
  • Diarrhea
  • Fever (oral temperature greater than 100° F)
  • Runny nose
  • Sore throat
  • Vomiting
  • Other cold and flu symptoms

If you have a non-urgent medical appointment and your child is experiencing flu symptoms, please contact your health care provider to reschedule your appointment. This excludes medical appointments for the care of flu symptoms. If you have special circumstances, please speak with your health care provider for assistance before arriving.

We understand that this policy may be inconvenient for some, but we hope you will comply with the policy to help protect the health of our patients and our employees, who care for them.

Thank you for your cooperation and understanding.

Related Information

Hospital Information Desk
505 Parnassus Ave.
Phone: (415) 353-1664
Hours: 7:30 a.m. – 9 p.m., Monday to Friday
10 a.m. – 3 p.m., Saturday, Sunday, Holidays

Lost and Found
Phone: (415) 476-2454
To report a missing item.

Medical Office Building 1
(Ambulatory Care Center)
Information Desk
400 Parnassus Ave.
Phone: (415) 353-2048
Hours: 8 a.m. – 5 p.m., Monday to Friday

Mount Zion Campus
Information Desk
1600 Divisadero St.
Phone: (415) 353-9548
Hours: 8 a.m. – 5 p.m., Monday to Friday

Operator Services
Phone: (415) 476-1000
Hours: 24 hours daily

Surgical Family Lounge
505 Parnassus Ave., Room M-104J for check-in
Phone: (415) 353-1626 or (415) 353-1231
Hours: 6 a.m. – 9 p.m., Monday to Friday